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Your trusted healthcare partner dedicated to delivering exceptional medical care for you and your family.
- Phone:03 9794 0114
- Email:reception@dovecare.com.au
- Unit 3/18-20 Hawthorn Rd, Doveton, Victoria, 3177, Australia
Your trusted healthcare partner dedicated to delivering exceptional medical care for you and your family.
At DoveCare Medical Centre, we are dedicated to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website dovcare.tecoora.com.au, in compliance with the Australian Privacy Principles (APPs) under the Privacy Act 1988.
● Personal Information: When you make an appointment or contact us, we may collect personal information such as your name, date of birth, contact details, and Medicare number.
● Health Information: As part of providing healthcare services, we may collect health information relevant to your care. This includes medical history, treatment plans, and other health records.
● Website Usage Data: We collect non-personally identifiable information such as your IP address, browser type, and pages visited to improve our website’s functionality.
● Cookies: We may use cookies to enhance your online experience and gather usage data for analytics.
To provide healthcare services and manage your appointments.
● To communicate with you about your health, appointments, and other medical matters.
● To ensure our website is working efficiently and to improve your experience.
● To comply with legal and regulatory requirements under Australian law.
We take all necessary precautions to protect your personal and health information from unauthorized access, alteration, or disclosure. This includes using secure servers, encryption, and regular audits to ensure your data is kept safe.
Healthcare Providers: We may share relevant information with your healthcare providers for the purpose of providing treatment, with your consent.
● Service Providers: We may share your data with third-party providers who assist with the operation of our website or other services (e.g., website hosting, data storage).
● Legal Compliance: We may disclose information when required to do so by law, such as to comply with court orders or regulatory requirements.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. Please review their privacy policies before providing them with any personal information.
You have the right to access, correct, or delete your personal and health information that we hold. If you wish to access or update your details, please contact us.
Your personal and health information will be stored in accordance with the Australian Privacy Principles and applicable healthcare regulations. We retain information for as long as necessary for the purposes outlined in this policy or as required by law.
DoveCare Medical Centre may update this Privacy Policy periodically. Any changes will be reflected on this page, and the revised policy will be effective immediately upon posting.
If you have any questions or concerns regarding your privacy or our policy, please contact us:
Phone: 03 9794 0114
Email: reception@dovecare.com.au
Address: Unit 3/18-20 Hawthorn Rd, Doveton, Victoria, 3177, Australia